The guard helps reduce direct contact with the metal edge, but the tool must still be used gently. Use light, short strokes only on thick, dry skin. Do not use on broken, irritated, bleeding, infected, or very sensitive skin, and stop if you feel pain. If you have diabetes, poor circulation, or reduced sensation in your feet, consult a healthcare professional before use.

Calluses can return when pressure or friction continues, for example from footwear, walking, or standing. Regular gentle care and moisturizing can help keep rough skin under control. If you have painful, cracked, or persistent calluses, seek medical advice.

No. The tool is designed for use on clean, dry skin, where you can better control each light stroke. Remove only a small amount at a time, then apply moisturizer after use.

Performance depends on how often you use and clean the tool. Rinse it after each use, let it dry completely, and replace the tool if the surface becomes dull, damaged, or rusty.

A pumice stone gently buffs surface roughness, while the coarse and fine sides of The Heel Eraser™ are designed for more targeted exfoliation and smoothing. Results vary with skin condition; always use light pressure.

Many people notice smoother-feeling skin after the first careful use, though results vary. Remove only a small amount at a time and avoid over-exfoliating.